Job Description

We are seeking a dedicated Teller to join our team. The ideal candidate will provide excellent customer service, handle cash transactions accurately, and support operational efficiency within the branch.

Key Responsibilities

• Answer phone calls and provide assistance to employees when needed.
• Handle deposits and withdrawals, including receiving and dispensing cash.
• Cash checks accurately and efficiently.
• Oversee drive-through transactions.
• Count, package, and manage currency deliveries.
• Take inventory of cash drawers at the beginning and end of each shift.
• Conduct foreign currency exchanges.
• Keep client information up to date by updating records when changes occur.
• Create a warm and positive customer experience by greeting clients, addressing them by name, and offering friendly service.
• Balance daily transactions by reconciling deposits and withdrawals and ensuring all processed operations are accurate.
• Respond professionally to customer inquiries and concerns.
• Process electronic transfers after verifying all required documentation.

Skills and Qualifications

• HND or Degree
• Strong cash-handling skills
• High accuracy and attention to detail
• Knowledge of banking software
• Understanding of banking regulations and compliance
• Ability to work in a team
• Minimum of 2 years professional experience

How to Apply

Location : Accra

Interested candidates should send their CVs to : dimensionalliance@gmail.com Please indicate the position in the subject line of the email.

Closing Date: 21 December 2025